Frequently Asked Questions
Clearance!

Clearance!

Dinner Ideas while you Quilt!

Dinner Ideas while you Quilt!

Jamie Cooks It Up! Family Friendly Recipes
Frequently Asked Questions

Frequently Asked Questions

How secure is Noveltyquiltfabric.com?
       Noveltyquiltfabric.com has a hosting company that uses Equifax. A totally safe location with extra protection!
 
What shipping method do you use?
       We use USPS ground, priority and 2nd day.  We prefer priority in that it supplies a tracking number which is helpful in tracking a lost package should that occur.  Please note anything over $150.00 is FREE shipping.  International will also be shipped USPS with the corresponding rates.  A $15.00 processing fee for orders over $150.00 for International will be charged!  If you have any questions about our shipping, please email before placing your order.
 
If I live close to you and would like to pick up my package, how is shipping handled?
       We will gladly refund your money for shipping through your merchant (credit card company) when the package is picked up.  You will see two entries on your credit card statement.  One for the initial charge and a second entry for the refund on shipping.
 
What payment methods do you accept?
       We accept Visa, MasterCard, Discover, American Express or PayPal Express.  Please note that PayPal is a second option.  For security reasons if you feel more comfortable calling in your credit card information, we will be happy to accept this over the phone.  Your information will be immediately shredded once the transaction is complete.
        
 
What is your return policy?
       We want our customers to be completely satisfied with their shopping on our website.  With this, we have established our "NQA" Guarantee.  Please read this guarantee as it does not include return shipping.